Booking appointments

Book appointments for your patients, schedule your hours, and learn all sorts of nifty stuff about appointment management.

31 articles in this collection
Written by Clinton Beeken, Rachel Harkness, and Emily

Getting started with appointments

Only show practitioners with availability (1 day view only)

Display practitioners on the calendar based on whether they are scheduled using the Smart 1 day view.

Written by Rachel Harkness
Updated over a week ago

Booking an appointment

Book an appointment for a patient.

Written by Emily
Updated over a week ago

Patient appointment cancellation emails

Automatically notify patients when their appointments are cancelled.

Written by Rachel Harkness
Updated over a week ago

Book repeating appointments

Learn how to schedule recurring appointments for your patients!

Written by Emily
Updated over a week ago

Automatically add a break at the end of each appointment

Add gaps between appointments to allow for some down time before you see your next patient.

Written by Emily
Updated over a week ago

A quick overview of appointment reminders & confirmations

A quick overview on how to set up appointment confirmations and reminders!

Written by Emily
Updated over a week ago

Checking a patient in

Check a patient in to let practitioners know that they've arrived!

Written by Emily
Updated over a week ago

Cancel an appointment

Cancel a patient's appointment.

Written by Emily
Updated over a week ago

Recording no-shows

Did a patient not arrive for their appointment? Keep track of it!

Written by Emily
Updated over a week ago

Add a note to an appointment

Add a note to an appointment so your team can know what's going on!

Written by Emily
Updated over a week ago

Add a new location to your calendar

Add a new business location so that you can book patients in at more than one place!

Written by Emily
Updated over a week ago

Using the wait list

Add patients to the wait list in Cliniko!

Written by Emily
Updated over a week ago

Setting the wait list expiry date

Specify how long patients should remain on the wait list.

Written by Emily
Updated over a week ago

Let patients cancel their appointments

Allow patients to cancel their own appointments.

Written by Emily
Updated over a week ago

Colour coding your appointments

Give some colour to your appointments to make them stand out on your calendar!

Written by Emily
Updated over a week ago

A guide to the symbols on appointments

Appointments will sometimes show little symbols. Find out what they mean!

Written by Emily
Updated over a week ago

View the log of changes to an appointment

See all the details of changes made to any appointment!

Written by Emily
Updated over a week ago

Patient names are not showing on the calendar

Can't see patient names? The privacy setting is turned on!

Written by Emily
Updated over a week ago

View Saturday and Sunday on mobile

Trying to see the weekend on your mobile or tablet? We show you how here!

Written by Clinton Beeken
Updated over a week ago

Archive a business

Archive a business location if you're no longer using it!

Written by Emily
Updated over a week ago

Unarchive a business

Restore an archived business and continue using it!

Written by Emily
Updated over a week ago

Group appointments

Create group appointment types

Set up appointment types for classes—or anything that would involve more than one patient!

Written by Emily
Updated over a week ago

Add group appointments to your calendar

Add group appointments to your calendar so that you can book patients in.

Written by Emily
Updated over a week ago

Book patients into group appointments

Book patients into group appointments so that they can attend your classes!

Written by Emily
Updated over a week ago

Schedule changes

Set up a fortnightly schedule

Do you work on an "every other week" schedule? Learn how to set up fortnightly availabilities!

Written by Emily
Updated over a week ago

Scheduling time off

Use unavailable blocks to schedule time off!

Written by Emily
Updated over a week ago

Scheduling holidays

Schedule a vacation using unavailable blocks.

Written by Emily
Updated over a week ago

Open up time on your calendar

Planning on seeing patients on a weekend or other time when you're normally not around? Open up time on your calendar to book them in!

Written by Emily
Updated over a week ago

Calendar settings

Change the calendar time range

Need to change the hours that the calendar displays? Look no further!

Written by Emily
Updated over a week ago

Adjust your calendar's display

Change the display on your calendar, to make your appointment blocks bigger or smaller!

Written by Emily
Updated over a week ago

Change your calendar's weekly view

Adjust the number of days that your calendar displays!

Written by Emily
Updated over a week ago