Cliniko

Emily

Clinton Beeken

Rachel Harkness

Book appointments for your patients, schedule your hours, and learn all sorts of nifty stuff about appointment management.

Booking appointments

Display practitioners on the calendar based on whether they are scheduled using the Smart 1 day view.

Only show practitioners with availability (1 day view only)

Book an appointment for a patient or client.

Booking an appointment

Learn how to schedule recurring appointments for your patients!

Book repeating appointments

Add gaps between appointments to allow for some down time before you see your next patient.

Automatically add a break at the end of each appointment

Check a patient in to let practitioners know that they've arrived!

Checking a patient in

Cancel an appointment

Did a patient not arrive for their appointment? Keep track of it!

Recording no-shows

Uncancel patient appointments

Add a note to an appointment so your team can know what's going on!

Add a note to an appointment

Add a new business location so that you can book patients in at more than one place!

Add a new location to your calendar

Add patients to the wait list in Cliniko!

Using the wait list

Specify how long patients should remain on the wait list.

Setting the wait list expiry date

Allow patients to cancel their own appointments.

Let patients cancel their appointments

Give some colour to your appointments to make them stand out on your calendar!

Colour coding your appointments

Appointments will sometimes show little symbols. Find out what they mean!

A guide to the symbols on appointments

Edit an individual booking on the calendar.

Edit an appointment on the calendar

Quickly change the time of a booking on the calendar.

Reschedule an appointment

See all the details of changes made to any appointment!

View the log of changes to an appointment

Can't see patient names? The privacy setting is turned on!

Patient names are not showing on the calendar

Trying to see the weekend on your mobile or tablet? We show you how here!

View Saturday and Sunday on mobile

Archive a business location if you're no longer using it!

Archive a business

Restore an archived business and continue using it!

Unarchive a business

Getting started with appointments

Everything you need to know about group appointments (such as a class, or anything where you'd be seeing more than one patient!).

Group appointments: an overview

Set up appointment types for classes—or anything that would involve more than one patient!

Create group appointment types

Add group appointments to your calendar so that you can book patients in.

Add group appointments to your calendar

Book patients into group appointments so that they can attend your classes!

Book patients into group appointments

Group appointments

Do you work on an "every other week" schedule? Learn how to set up fortnightly availabilities!

Set up a fortnightly schedule

Schedule meetings, or a cheeky donut break using unavailable blocks. 🍩

Scheduling time off

Schedule a vacation using unavailable blocks.

Scheduling holidays

Planning on seeing patients on a weekend or other time when you're normally not around? Open up time on your calendar to book them in!

Open up time on your calendar

You can amend your permanent schedule by following the steps in this guide!

Changing your permanent schedule

Break your calendar into easy-to-view blocks of time.

Changing Your Calendar to Time Blocks

Learn how to archive unavailable block types

Remove unavailable block types

Dara

Schedule changes

Need to change the hours that the calendar displays? Look no further!

Change the calendar time range

Change the display on your calendar, to make your appointment blocks bigger or smaller!

Adjust your calendar's display

Adjust the number of days that your calendar displays!

Change your calendar's weekly view

Calendar settings

Find answers and get help from Intercom Support and Community Experts

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