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A guide to the symbols on appointments

Appointments will sometimes show little symbols. Find out what they mean!

Written by Emily

When you're looking at the calendar in Cliniko, you may notice that some of your appointments have little symbols on them! By default, no appointment will have a symbol, but certain "actions" will result in those little symbols showing up!

Note: Practitioners with restricted access to financial details won't see any symbols on appointments related to invoices or payments.

So, what do they all mean? There are quite a few!


The patient has arrived

The person in a blue shirt means that the patient has been marked as "arrived":


The patient has not arrived

The person in a red shirt means that the patient has been marked as "did not arrive":


The appointment has a note

The little "note paper" symbol means that a note has been added to the appointment:


The patient booked online


The appointment is a telehealth appointment

The "video camera" symbol means that the appointment is a telehealth (video call) appointment:


An appointment reminder has been sent

A green tick mark means that an appointment reminder (either email or SMS) has been sent:


An invoice is outstanding

A red money symbol means that an invoice has been created for this appointment, but has not been paid in full:


An invoice is paid

A black money symbol means that an invoice has been created for this appointment, and has been paid in full:


A treatment note is in "draft" status

A paper and pencil symbol with a red pencil means that a treatment note has been created for this appointment, but is still a draft (it hasn't been saved as final):


A treatment note is in "final" status

A paper and pencil symbol with a yellow pencil means that a treatment note has been created for this appointment, and has been saved as final:


Do you have more questions about appointments? We have a stockpile of helpful articles over here!

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