Cliniko

Emily

Rachel Harkness

Jason Goncalves

Allow your patients to book appointments from their computer, mobile phone, or tablet!

Let your patients book online

Use online bookings to let your patients book their own appointments!

Set up online bookings

A quick guide to how online bookings work!

A quick overview of online bookings

If your appointments should be in online bookings, but aren't showing up, there are a few settings to check!

Help! My appointments aren't showing up in online bookings.

Learn how to add profile photos within the 'More info' online booking descriptions for your practitioners.

Adding practitioner photos to online bookings

Include a Call to Action (CTA) button to your Cliniko online bookings page!

Add online bookings to your Facebook page

Add your online bookings page directly to your website!

Embed online bookings in your website

Using Squarespace? This guide will show you how to set up online bookings on your website!

Embed online bookings into your Squarespace website

How to embed your online bookings directly into your Wix site.

Embed online bookings into your Wix website

This article helps you embed Cliniko bookings on your Go Daddy website

Embed Cliniko bookings with Go Daddy website builder

Getting started

Use the bookings URL builder to create unique pages for your online bookings!

Create custom online bookings pages

Learn how to create a custom bookings URL that has a select group of appointment types.

Create a custom online bookings URL with specific appointment types (advanced)

Use "segments" to show how many appointments are offered.

Specify the number of available appointments shown online

Specify the time intervals for your online bookings page.

Set the time between appointments in online bookings

Include your logo on your online bookings page.

Add a logo to online bookings

Select when the next available appointment is shown.

Specify lead time in online bookings

Prevent patients from making last-minute cancellations.

Restrict when a patient can cancel an appointment

Add notices to the top of your online bookings page, to keep patients aware of any news or requirements for booking.

Add alerts to your online bookings page

Hide the prices of the services you offer.

Hide prices in online bookings

Hide the duration of your appointments so patients don't know how long they are.

Hide an appointment's duration in online bookings

Customise the order of practitioners in online bookings.

Change the order of practitioners in online bookings

Customise the order of classes and appointments offered in online bookings.

Change the order of appointment types in online bookings

Capture your patient's address when they make an online booking.

Require a patient's address when booking online

Add some extra information to your online bookings page.

Add extra information to online bookings

Add terms of use that your patients will need to agree to before booking their appointment online.

Add terms of use to online bookings

Allow your patients to consent to your clinic's privacy policy when they book appointments online!

Let patients consent to your privacy policy when booking online

Specify how many appointments you want a patient to be able to book in one day.

Limit how many online appointments a patient can book in a day

While you can't outright block someone from booking online, we do have some best practices for maintaining your online bookings.

Can I block a patient from booking online?

Customising online bookings settings

Connect Cliniko bookings with Google Analytics 4 (GA4) 📈

Connect Cliniko online bookings with Google Analytics 4 (embedded)

Connect online bookings with Google Analytics 4 using Google Tag Manager

Connect Cliniko online bookings with Google Analytics 4 (hosted)

Measure successful bookings by tracking Conversion events with Google Analytics 4 📊

Track conversion events with Google Analytics 4

Connect Cliniko hosted bookings with Google Analytics to track visitors and report conversions 📈

Connect Cliniko online bookings with Google Analytics (hosted)

Spice up your marketing efforts by integrating Google Tag Manager (GTM) with your Cliniko online bookings 📈

Integrate Google Tag Manager with Cliniko online bookings

Workarounds to track conversions (Goals) using Google Analytics when the online bookings portal is embedded on your website.

Tracking the "referral source" in Google Analytics with Cliniko online bookings (embedded)

Using Meta Ads to promote your business? Connect your Meta Pixel with Cliniko online bookings via the Google Tag Manager (GTM) integration.

Connect Meta Pixel with online bookings

Popular FAQ's and troubleshooting tips for common issues with Google Tag Manager (GTM) 🛠️ 📈

Troubleshooting tips for Google Tag Manager

Google Tag Assistant helps test the Google Tag Manager integration with Cliniko and see which tags are firing successfully.

Testing Google Tag Manager integration using "Google Tag Assistant"

Enhance tracking events using Data Layer Variables. Track specific appointment types, businesses and more! 🤓 📈

Using Data Layer Variables with Google Tag Manager

Dara

Marketing & tracking

Find answers and get help from Intercom Support and Community Experts

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