You can add some terms of use to your online bookings, so that when a patient books an appointment, they're agreeing to these terms. For example, if you charge a cancellation fee or a fee for no-shows, you can alert patients to this fact before they book their appointment.
Add terms of use to online bookings
Head to Settings, and then Online bookings:
Under Terms of use, add the terms that you want your patients to see:
Save your settings. Before your patient books their appointment, they will then see those terms of use on the very last step of the online booking form:
That's all you need to do!
Check out other ways that you can customise your online bookings settings here.