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Add online bookings to your Facebook page

Include a Call to Action (CTA) button to your Cliniko online bookings page!

Rachel Harkness avatar
Written by Rachel Harkness
Updated over a week ago

Looking for an easy way to lead your patients and any Facebook page visitors to your Cliniko Online Bookings site? If so, we recommend adding an Action Button or Call to Action (CTA) button to your Facebook page:

This Action Button prompts your Facebook visitors to take a specific action, such as "Learn More”, "Contact Us", “Sign Up”, etc.

Please note that the "Book Now" and "Reserve Now" options are unavailable at this time as we do not partner with Meta Appointments (or Appointments on Instagram).

Facebook Page Administrators can customise the Action Button to suit their specific needs and this guide will walk you through the different options available.

Adding an Action Button

Depending on your version of Facebook Pages (Classic or Facebook’s New Page Experience), your method of adding an Action Button will change.

However, from the list of options you can select for your Action Button, we recommend: Contact Us, Learn More, or Sign Up as it’ll allow you to add your website or Cliniko Online Bookings URL directly:

We do not partner with Meta Appointments or Appointments on Instagram currently, so the "Book Now" and "Reserve Now" options cannot be selected. We do not have any plans to integrate with Meta or Instagram.

Cliniko Online Bookings URL

If you want to add your Cliniko Online Bookings website, you can quickly copy your booking URL by heading to Settings → Online Bookings. As long as online bookings is active, you’ll see a button to copy “Your bookings URL”:

Once copied, you can paste that link within Facebook:

Make sure to Save your settings, and you’re all set.

The next time a patient or visitor heads to your Facebook page, they’ll see the Action Button you’ve selected:

Manage Facebook Bookings connection

🚫 As of 8 June 2022, the Facebook Bookings integration feature has been discontinued and is no longer available for new connections. However, if you connected this integration prior to this date, you will still see the option to manage and remove your connection, but other accounts will not have access to this feature.

To remove the Facebook Bookings connection from your account, head to Settings → Integrations:

Under Facebook Bookings, you’ll now see a list of Facebook Pages that previously had Facebook Bookings connected:

From here, click Remove and you’re all set.

Please note that Facebook may update their processes at any time, so it's possible the content in this guide may become outdated. We will do our best to keep it as up-to-date as possible.

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