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Telehealth
Use Cliniko's telehealth feature to have online-based, video chat appointments with your patients.
25 articles in this collection
Written by
Joel Friedlaender,
Emily,
and
Jason Goncalves
Getting started with telehealth
An overview of how telehealth works with Cliniko
Cliniko's telehealth feature lets you video chat with your patients. This guide will give you a quick overview on how it works!
Written by
Emily
Updated over a week ago
Adapting your business with telehealth
Joel Friedlaender (Cliniko) and Karen Finnin (Online Physio) talk about adapting your business during the uncertainty of COVID-19 events.
Written by
Joel Friedlaender
Updated over a week ago
Telehealth frequently asked questions
Some common telehealth-related questions, and their answers.
Written by
Jason Goncalves
Updated over a week ago
Telehealth security, explained
Cliniko's telehealth functionality is safe and secure—only you and the patients you invite can be a part of the meeting.
Written by
Emily
Updated over a week ago
What kind of equipment do I need for telehealth appointments?
Learn what you'll need to get started with telehealth. (It isn't much!)
Written by
Emily
Updated over a week ago
Telehealth: a guide for patients
If you're a patient, this guide will help you get started with joining your telehealth appointment!
Written by
Emily
Updated over a week ago
Troubleshooting telehealth appointments
Troubleshooting common telehealth problems
Not to worry! This guide will help you troubleshoot issues you might encounter during your telehealth calls.
Written by
Emily
Updated over a week ago
Troubleshooting video and sound on a Mac
If you're using an Apple computer, this guide will walk you through the steps to troubleshoot specific issues you might experience.
Written by
Emily
Updated over a week ago
Troubleshooting video and sound on a Windows computer
If you're using a PC, this guide will walk you through the steps to troubleshoot specific issues you might experience.
Written by
Emily
Updated over a week ago
Troubleshooting video and sound on an iPhone
If you're using an iPhone and running into problems with your telehealth appointments, this guide will help you out.
Written by
Emily
Updated over a week ago
Troubleshooting video and sound on an iPad
If you're using an iPad and having problems with telehealth appointments, this guide will offer some solutions.
Written by
Emily
Updated over a week ago
Troubleshooting video and sound on an Android phone
If you're using an Android phone and running into problems with your telehealth appointments, this guide will help you out.
Written by
Emily
Updated over a week ago
Telehealth appointment management
Enable telehealth appointment types
Turn on the "telehealth" setting in each appointment type so your patients can access their video with you.
Written by
Emily
Updated over a week ago
Book a telehealth appointment
Book a telehealth appointment so you can video chat with your patients online.
Written by
Emily
Updated over a week ago
Add telehealth links to appointment reminders and confirmation emails
Include a link for telehealth appointments in your reminders—patients will simply need to click the link to access their appointment!
Written by
Emily
Updated over a week ago
Email telehealth appointment links to your patients
Send your patients a link to their telehealth appointment.
Written by
Emily
Updated over a week ago
Create billable items for telehealth appointments
Set up specific items and prices to go along with your telehealth appointments.
Written by
Emily
Updated over a week ago
Hide your business address from telehealth appointments in online bookings
If you offer telehealth appointments from home and don't want to display your address, you can hide it from patients' view.
Written by
Emily
Updated over a week ago
Remove your business address from telehealth reminders and confirmations
If you offer telehealth appointments, you likely don't want to show your address to patients, especially if you're working from home.
Written by
Emily
Updated over a week ago
Telehealth & Medicare
Telehealth and Medicare claiming
Details on how you can process bulk bill claims for teleheath appointments.
Written by
Emily
Updated over a week ago
Telehealth & online bookings
Offer telehealth appointments online
Include telehealth appointments on your online bookings page.
Written by
Emily
Updated over a week ago
Let patients pay online for telehealth appointments
Set up your telehealth appointments so that they can be booked—and paid for—through your online bookings page!
Written by
Emily
Updated over a week ago
During the telehealth appointment
Share your screen with your patients
Share your screen with your patients during a telehealth appointment.
Written by
Emily
Updated over a week ago
Send instant messages to your patients during a telehealth video call
You can use the telehealth chat function to share on-screen messages with your patients during their appointment.
Written by
Emily
Updated over a week ago
Group telehealth appointments
Getting started with group telehealth appointments
Schedule a group telehealth appointment with multiple patients.
Written by
Emily
Updated over a week ago