Security

Your data is already super-duper secure in Cliniko, but there are extra measures that you can take to lock things down even further!

10 articles in this collection
Written by Katie, Rachel Harkness, and Emily

Cliniko settings

Automatic session timeouts

Specify the amount of inactive time before a user is automatically logged out.

Written by Emily
Updated over a week ago

Anonymise deleted patient records

If you delete a patient, ensure that their name or other identifying factors do not display on related information.

Written by Emily
Updated over a week ago

Restrict emailing financial information from Cliniko

Restrict users from emailing invoices and payment receipts directly from Cliniko.

Written by Emily
Updated over a week ago

Privacy settings for patient names

Restrict patient names from showing up in browser page titles and your external calendar feed.

Written by Emily
Updated over a week ago

Hide patient names in practitioner booking notifications

Prevent patient names from showing up in booking notifications that are sent to practitioners.

Written by Emily
Updated over a week ago

Browser settings

How to update your browser

Keep things running smoothly by updating your browser.

Written by Rachel Harkness
Updated over a week ago

How to disable Autofill

Protect your patient's data by turning off your browser's Autofill feature!

Written by Katie
Updated this week

2 factor authentication (2FA)

2 factor authentication (2FA): general FAQs

This guide goes over some general questions you might have about how 2FA works.

Written by Emily
Updated over a week ago

Require all users on your account to use 2-factor authentication

Require each person who uses your Cliniko account to enable 2FA (and use it when signing in).

Written by Emily
Updated over a week ago

Why do I need to enable 2FA to use my Xero integration in Australia?

Xero requires that all connected accounts in Australia have 2FA enabled.

Written by Emily
Updated over a week ago