đ¨ As of 11 November 2022, Cliniko accounts will need to enforce account-wide 2FA to be integrated with Xero. Xero integration connection will not be possible without account-wide 2FA enabled. đ¨
Xero requires that anyone who has connected another service (in this case, Cliniko) turn on 2 factor authentication. This is because Xero wants to ensure that any "connected application" (i.e. Cliniko) has the necessary protections in place so that only authorised people are accessing the account.
Enabling 2FA on your Cliniko account is the single most important thing you can do to keep it secure, because it requires a âsecond factorâ besides your email and password. The âsecond factorâ, in this case, is your mobile phone and a 2FA app which generates a unique code to enter when signing into your account.
When 2FA is enabled, every user on your account will be required to sign in with their unique code, as well as their email address and password.
What do I need to do?
To learn how to set up account-wide 2FA (which only administrators will be able to do), please follow the steps outlined here.
If individual users need assistance with enabling 2FA on their Cliniko account/phone, please see this guide.
If your Xero account gets disconnected and you need to reenable it after setting 2FA up, please review the steps outlined here.
If you have any questions, please feel free to reach us via the "chat" button in the lower-right corner. We're happy to help!