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Communicating with patients
Communicating with patients
Learn how to send forms, letters, SMS messages, or automate communication to your patients.
By Emily and 3 others
4 authors
42 articles
Appointment confirmation, reminder, and cancellation
A quick overview of appointment reminders & confirmations
Confirmation emails
3 articles
Reminder emails and SMS
4 articles
Cancellation emails
2 articles
Patient forms
Getting started with patient forms
7 articles
Patient form management
7 articles
Letters
Writing and sending letters: an overview
Write a letter
Send a letter
Create letter templates
Recalls, follow-up, and group messages
Set up patient recalls
Send group emails to your patients
Send group SMS messages to your patients
Email or print a patient's list of upcoming appointments
Customise marketing settings
What are marketing messages, and why do they include unsubscribe links?
A quick overview of follow-up messages
SMS messages
Send an SMS message to a patient
Troubleshooting communication issues
Using the communications log
Find a communication ID number
Customise a patient's communication preferences
Patients aren't receiving SMS messages
Patients aren't receiving reminder emails
Patients aren't receiving confirmation emails