While Cliniko can automatically send SMS appointment reminders to your patients, there may be a time when you need to communicate with someone quickly, and sending an email just won't do the job. Luckily, you can easily send a one-off SMS message to your patients, straight from their details page!
Send an SMS message to a patient
Head to the patient you wish to send the message to. Click on Send SMS message, under their mobile number:
☝️ Note: You'll only see this option if the number is listed as mobile.
Type your message, and click the Send SMS message button:
That's all you need to do! You'll be able to view a log of this message (and others!) in your communications log.