You may have some patients who don't want to get appointment reminders, or want to get something besides your default (you normally send both SMS and email, but they only want SMS, for instance). Luckily, you can give individual patients their own communication settings! 💬
Customise a patient's communication preferences
From here, you can change their automated reminder type, unsubscribe them from group SMS messages, and opt them out of receiving confirmation emails:
☝️ Note: By default, all patients will always receive booking confirmation emails if the appointment type they're booked into has a related confirmation template.
Be sure to save the settings, and once you do, this patient now has their communication preferences customised!