Cliniko

Emily

Rachel Harkness

If you see patients in time zones outside of your clinic's local time, read the guides in this section!

Time zone management

View calendars and reports in multiple zones to offer convenient appointments.

Multiple time zones: an overview

If you operate in different time zones, you can add specific time zones for individual clinics and practitioners.

Enable multiple time zones in your account

Getting started with multiple time zones

If you service patients outside of your local time zone, you'll want to make sure you have a few key things set up in your account.

Patient time zones & appointments: an overview

If your patients live outside your local time zone, you can set their own time in their details.

Set a patient's time zone

Add placeholders to your reminder and confirmation templates to ensure that patients get appointment details in their local time.

Send appointments in your patients' time zones

If you see patients outside of your local clinic's time zone, you can offer appointments in their time.

Offer online bookings in your patients' local time zones

Don't show available appointments in your patients' local time zones on your online bookings page.

Disable patient time zones in online bookings

Getting started with patient time zones

Read this guide if your patient received a confirmation email with the incorrect time zone attached to their appointment.

My patient received an appointment reminder or confirmation with the wrong time zone. Help!

If your patient or client receives an appointment confirmation email with the wrong time, check their time zone settings!

My patient's confirmation email doesn't match the appointment time.

Time zone troubleshooting

Find answers and get help from Intercom Support and Community Experts

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