Time zone management

If you see patients in time zones outside of your clinic's local time, read the guides in this section!

6 articles in this collection
Written by Emily

Getting started with patient time zones

Patient time zones & appointments: an overview

If you service patients outside of your local time zone, you'll want to make sure you have a few key things set up in your account.

Written by Emily
Updated over a week ago

Set a patient's time zone

If your patients live outside your local time zone, you can set their own time in their details.

Written by Emily
Updated over a week ago

Send appointments in your patients' time zones

Add placeholders to your reminder and confirmation templates to ensure that patients get appointment details in their local time.

Written by Emily
Updated over a week ago

Offer online bookings in your patients' local time zones

If you see patients outside of your local clinic's time zone, you can offer appointments in their time.

Written by Emily
Updated over a week ago

Disable patient time zones in online bookings

Don't show available appointments in your patients' local time zones on your online bookings page.

Written by Emily
Updated over a week ago

Time zone troubleshooting

My patient received an appointment reminder or confirmation with the wrong time zone. Help!

Read this guide if your patient received a confirmation email with the incorrect time zone attached to their appointment.

Written by Emily
Updated over a week ago