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A guide to the symbols on appointments

Appointments will sometimes show little symbols. Find out what they mean!

Emily avatar
Written by Emily
Updated over a year ago

When you're looking at the calendar in Cliniko, you may notice that some of your appointments have little symbols on them! By default, no appointment will have a symbol, but certain "actions" will result in those little symbols showing up!

Note: Practitioners with restricted access to financial details won't see any symbols on appointments related to invoices or payments.

So, what do they all mean? There are quite a few!


The patient has arrived

The person in a blue shirt means that the patient has been marked as "arrived":


The patient has not arrived

The person in a red shirt means that the patient has been marked as "did not arrive":


The appointment has a note

The little "note paper" symbol means that a note has been added to the appointment:


The patient booked online


The appointment is a telehealth appointment

The "video camera" symbol means that the appointment is a telehealth (video call) appointment:


An appointment reminder has been sent

A green tick mark means that an appointment reminder (either email or SMS) has been sent:


An invoice is outstanding

A red money symbol means that an invoice has been created for this appointment, but has not been paid in full:


An invoice is paid

A black money symbol means that an invoice has been created for this appointment, and has been paid in full:


A treatment note is in "draft" status

A paper and pencil symbol with a red pencil means that a treatment note has been created for this appointment, but is still a draft (it hasn't been saved as final):


A treatment note is in "final" status

A paper and pencil symbol with a yellow pencil means that a treatment note has been created for this appointment, and has been saved as final:


Do you have more questions about appointments? We have a stockpile of helpful articles over here!

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