Cliniko

Record a refund for a patient, either by refunding their money or applying what they paid towards a future service.

Recording refunds: an overview

Record a refund and return the funds that were paid back to your patient.

Recording a refund: giving money back to the patient

If you're only refunding part of an invoice, read this guide!

Recording partial refunds

If you've recorded a refund in error, don't worry—you can undo it!

Undo a refund

Refunds will be recorded as negative balances in your payment reports.

Viewing refunds in reports

Emily

Getting started with refunds

Find answers and get help from Intercom Support and Community Experts

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