If you're using appointment confirmation emails, you can specify which appointment types should actually send those out! 

For example, if you only want your "Initial Consult" appointment to send a confirmation email, you can set things up so that  no other appointment types will


Select which appointments should send confirmation emails

Head to Settings, and then Appointment types:

Select the appointment type you want to work with, and from this page, you can select whether or not it should send confirmation emails:

Select the relevant appointment type from your list:

Below the "colour picker" on the appointment type page, you'll see the option to select a template for reminders or confirmations. Select Booking confirmation email:

The options that show up will be based on the confirmation email templates that you've set up:

If you don't see what you're after, we recommend double-checking that the template has indeed been set up as a confirmation template, and not a reminder template.

Be sure to save your settings!


☝️ Note: The confirmation email settings are global, so if an appointment type has reminders turned off, it means no patients that are booked into it will receive an email.

You can also specify which appointments should send reminders—check it out over here!

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