In Cliniko, we are only set up for weekly availabilities. This means that any changes made to the availability section in your user profile will affect every week. However, with a bit of tweaking, you can set up a fortnightly schedule! There are two ways this can be done:

Option One: Set Up a Fortnightly Schedule Using Unavailable Blocks

☝️ Note: In this example, we'll be working 9-5 every other Saturday, but the same principles will apply for any days or times you wish to set up a fortnightly schedule!

This is going to be pretty much the same as scheduling time off, but the function of unavailable blocks will be used for a different end result!

First, set up your days and hours.

Head to your practitioner information and scroll down to the Practitioner availability section:

Edit your availabilities so that you are working on Saturdays (tick the box next to Saturday, and set your hours accordingly):

Press the Save changes button!

Now, "cover up" the days and hours you won't be working on the calendar.

Head to the Appointments page, and find the first instance of the day/hours you will not be working (i.e. the first day off). Click on Unavailable block:

You'll notice that a yellow message appears across the top of the screen, prompting you to select a time to add it:

Click on the first day you will not be working, you will see a new unavailable block pop up. There are a few things to do, now!

  • Be sure you set the hours so that it will "cover up" the entire time you're available.
  • Set it to repeat—this is very important! To ensure that it "covers up" every other Saturday (in this example), it has to be repeating weekly, every 2 weeks, and ending after a certain number of occurrences. (The highest you can go is 51 occurrences.)
  • Add a note if applicable (this will show up as the "title" of the unavailable block).

Here's an example of what one might look like:

Click Save unavailable block, and you will see that it now "covers up" the appropriate days on your calendar:

☝️ Note: Every other Saturday was the example here, but this can be done for any day!

Option Two: Set Up a Fortnightly Schedule Using One-off Availabilities

☝️ Note: In this example, we'll be working 9-5 every other Saturday, but the same principles will apply for any days or times you wish to set up a fortnightly schedule!

If you'd rather keep things a little more "locked down" and not need to close time off, you can use one-off availabilities to do so. 

First, set up your days and hours.

Head to your practitioner information and scroll down to the Practitioner availability section:

Edit your availabilities so that you are not working on Saturdays (untick the box next to Saturday):

Press the Save changes button!

Now, "open up" the days and hours you will be working on the calendar.

Head to the Appointments page, and find the first instance of the day/hours you will be working. Click on One-off availability:

You'll notice that a yellow message appears across the top of the screen, prompting you to select a time to add it:

Click on the first day you will be working, you will see a new availability block pop up. There are a few things to do, now!

  • Be sure you set the hours so that it will "open up" the entire time you're available.
  • Set it to repeat—this is very important! To ensure that it "opens up" every other Saturday (in this example), it has to be repeating weekly, every 2 weeks, and ending after a certain number of occurrences. (The highest you can go is 51 occurrences.)

Here's an example of what one might look like:

Click Save availability, and you will see that it now "opens up" the appropriate days on your calendar:

Appointments can now be booked into that open space!

If you're an Administrator and need to set this up for your practitioners, the same process will apply—you'll just need to edit each practitioner's availability first!


Did this answer your question?