To support delivery of our Services, Red Guava Pty. Ltd. (the company behind Cliniko) may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Terms of Service or superseding written agreement between Customer and Red Guava (the "Agreement").

Red Guava currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support, email and SMS notifications. Prior to engaging any third party Subprocessor, Red Guava performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Red Guava may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
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​Amazon Web Services, Inc.
Activity: Cloud Service Provider
Location: United States
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​Engine Yard, Inc.
Activity: Platform Service Provider
Location: United States
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​Fastly, Inc.
Activity: Content Delivery Network Provider
Location: United States

Microsoft Corporation
Activity: Cloud Service Provider (Azure)
Location: United States

Red Guava may use the following Subprocessors to perform other Service functions:
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​Intercom, Inc.
Activity: Cloud-based Customer Support and Engagement Services
Location: United States
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​Mailgun Technologies, Inc.
Activity: Cloud-based Email Services
Location: United States
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​The Rocket Science Group, LLC
Activity: Cloud-based Email Services
Location: United States
​
​Message4u Pty Ltd.
Activity: Cloud-based SMS Services
Location: Australia
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​Slack Technologies
Activity: Cloud-based Messaging Services
Location: United States
​
​Honeybadger Industries LLC
Activity: Cloud-based Software Error Monitoring Services
Location: United States
​
​Pusher Ltd.
Activity: Cloud-based Realtime Notification Services
Location: United Kingdom
​
​Stripe, Inc.
Activity: Cloud-based Online Payment Services
Location: United States

Datadog, Inc.
Activity: Cloud-based Monitoring and Observability Services
Location: United States

Twilio, Inc.
Activity: Cloud-based SMS and Video Call Services
Location: United States