Knowing when (and why) patients are missing appointments can be super useful. The Missed appointments report will give you this information—it will show you any appointments that have been marked as "Did not arrive", as well as any that have been cancelled!
Create a missed appointments report
Head to Reports, and then Missed appointments:
On the next page, you can select the date range (this would be any missed appointments that occurred during this time):
You can run the report for all practitioners and all businesses, but you can also filter things out by individual practitioner and/or business!
When you've selected the type of appointment report you want, hit that Create report button.
The report will include all appointments that were cancelled or marked as "Did not arrive" during that period, along with the reason for cancellation (if applicable). Below is a preview of what it would look like in Cliniko:
If you wish to print your report, hit that Print button at the top of the page:
A "print dialogue" screen will open up, and you can print it out (or save it as a PDF to your computer!). 🖨Here's what the printed version would look like:
Cliniko has a lot of other handy reports, too! Check them out here. And if you have questions on this report, let our support team know! We're available through the little chat box in the lower-right. 😊💬