COVID-19 & Cliniko

A hub for information relating to COVID-19 and how Cliniko can help you.

11 articles in this collection
Written by Emily Gable

Communicating with patients

Contacting your patients about COVID-19

Here are some ways you can update your communications to get the right information to your patients.

Written by Emily Gable
Updated over a week ago

Send a COVID-19 screening form to your patients

Send a COVID screening form to your patients, either by email or SMS.

Written by Emily Gable
Updated over a week ago

Send bulk emails to all patients about COVID-19

Use Cliniko's bulk email tool to send a message to all of your patients at once.

Written by Emily Gable
Updated over a week ago

Use the Mailchimp integration to send bulk emails to your patients about COVID-19

Use Mailchimp to send all of your patients an update about anything relating to your clinic and COVID-19.

Written by Emily Gable
Updated over a week ago

Add COVID-19 related alerts to your online bookings page

Keep your patients in the know with notices at the top of your online bookings.

Written by Emily Gable
Updated over a week ago

Send a group SMS to your patients about COVID-19

Send patients a one-off SMS message to provide them with updates about your clinic and COVID-19.

Written by Emily Gable
Updated over a week ago

Add specific terms of use to online bookings about COVID-19

Use 'terms of use' in online bookings to request that patients forego their appointment if they're feeling unwell.

Written by Emily Gable
Updated over a week ago

Appointment management

Allow patients to cancel their own appointments for COVID-19 related reasons

Use a cancellation link in your confirmation emails to let patients cancel their own appointments, especially if they're feeling unwell.

Written by Emily Gable
Updated over a week ago

Keep track of appointments that are cancelled for COVID-19 related reasons

Keep a record of which appointments have been cancelled because of COVID-19.

Written by Emily Gable
Updated over a week ago

Turn off appointment reminders for specific locations

Disable appointment reminders for individual clinics.

Written by Emily Gable
Updated over a week ago

Telehealth

Telehealth & COVID-19

If you can't see your patients face-to-face because of COVID-19, you can have telehealth (video call) appointments with them.

Written by Emily Gable
Updated over a week ago