COVID-19 & Cliniko

A hub for information relating to COVID-19 and how Cliniko can help you.

10 articles in this collection
Written by Emily Gable

Communicating with patients

Contacting your patients about COVID-19

Here are some ways you can update your communications to get the right information to your patients.

Written by Emily Gable
Updated this week

Send bulk emails to all patients about COVID-19

Use Cliniko's bulk email tool to send a message to all of your patients at once.

Written by Emily Gable
Updated over a week ago

Use the Mailchimp integration to send bulk emails to your patients about COVID-19

Use Mailchimp to send all of your patients an update about anything relating to your clinic and COVID-19.

Written by Emily Gable
Updated over a week ago

Add COVID-19 related alerts to your online bookings page

Keep your patients in the know with notices at the top of your online bookings.

Written by Emily Gable
Updated over a week ago

Send a group SMS to your patients about COVID-19

Send patients a one-off SMS message to provide them with updates about your clinic and COVID-19.

Written by Emily Gable
Updated over a week ago

Add specific terms of use to online bookings about COVID-19

Use 'terms of use' in online bookings to request that patients forego their appointment if they're feeling unwell.

Written by Emily Gable
Updated over a week ago

Appointment management

Allow patients to cancel their own appointments for COVID-19 related reasons

Use a cancellation link in your confirmation emails to let patients cancel their own appointments, especially if they're feeling unwell.

Written by Emily Gable
Updated over a week ago

Keep track of appointments that are cancelled for COVID-19 related reasons

Keep a record of which appointments have been cancelled because of COVID-19.

Written by Emily Gable
Updated over a week ago

Turn off appointment reminders for specific locations

Disable appointment reminders for individual clinics.

Written by Emily Gable
Updated over a week ago

Telehealth

Telehealth & COVID-19

If you can't see your patients face-to-face because of COVID-19, you can have telehealth (video call) appointments with them.

Written by Emily Gable
Updated over a week ago