If you've set up Google Analytics with your Cliniko online bookings, but are having trouble getting things to line up properly, review some of the more common scenarios (and their solutions) below!

I use just the Cliniko bookings page, and goals/conversions aren't showing up in Google Analytics.

Things to check:

I have a website that links to my Cliniko bookings page, and Google Analytics doesn't show the correct source/medium for visitors that click my Cliniko bookings link/button.

Things to check:

I have a website that links to my Cliniko bookings page, and goals/conversions aren't showing up in Google Analytics.

Things to check:

I use Cliniko's embedded bookings form on my website, and goals/conversions aren't showing up in Google Analytics.

Things to check:

My client uses Cliniko and I don't have access to Cliniko settings. How can I find out if Google Analytics has been enabled on my client's Cliniko bookings page?

Things to check:

  • Install the Google Tag Assistant extension in Chrome and enable it on your client's Cliniko bookings page.
  • View the source code for you client's Cliniko bookings page and search for "UA-". The Google Analytics ID will look like this: UA-XX-XXXXXX

If you're still unable to solve your issue, or you don't see your issue above, please reach out to us and we'll be happy to help! 

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