There's a good chance that you want a little bit of "buffer time" in between when the next appointment is available, and when someone can actually book that appointment.
For example, you probably don't want someone booking a 5:00 appointment on Friday at 4:59 p.m., especially if you're ready to head off and relax for the night!
This is where the "lead time" feature comes in!
Set the Minimum Advance Time Required for Online Bookings
Head to Settings, and then Online bookings:
Select a timeframe from the menu under Lead inimum advance time required for bookings:
You will see a few available options:
- 1 hour
- 2 hours
- 4 hours
- 12 hours
- 18 hours
- 1 day
- 2 days
What these mean is the amount of time between now and when a patient sees the next available appointment.
For example, let's say you have appointments available between 1 and 5 p.m. If you have your minimum advance time set to "1 hour", and a patient is looking at your bookings page at 12:59 p.m., they would see 2:00 as the next available time (as that would be at least one hour away). If you had it set to "Now", that same patient would be able to see the 1:00 appointment, and potentially book it—and unless they were right outside your clinic, or you had all the time in the world to sit around and wait for them before they arrived, this probably wouldn't be too desirable!
Once you've selected your minimum advance time, save your settings, and you'll be good to go! 👌
There's a lot of cool stuff you can do with online bookings. Learn more about setting them up and customising your settings right here!